Uncategorized
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I’ve spoken to several people around this topic in the past few weeks. One guy I met who owns a range of medical clinics around Australia was in the process of implementing LLMs for the reconciliation process for his accounting software. Another one was leveraging LLMs to serve up sensitive health data to his internal…
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“This system is so CLUNKY” said one of my clients about a world renouned ERP system named Odoo. Its a term that I constantly hear from businesses around Australia. But what the hell does CLUNKY even mean? Surely its not this: Or maybe its something more like this: “An object that is hard to operate.…
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Gen AI and Qualitative Data Analysis
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3 min read
Today businesses around Australia depend on the likes of Salesforce, Oracle, Microsoft enterprise systems to manage their operations, sales, marketing and more. However, almost every business I have encountered throughout my time in technology has struggled with one thing. Getting shit into the system. Middle Management is constantly toiled with this task with constant shouting…
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Coles, this is how you should change up your game!
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3 min read
Walking through Coles today trying to make one of my favourite Malaysian dishes, Nasi Lemak. Which is a coconut rice dish alongside with some fried anchovies and peanuts, and curry chicken. If you haven’t tried it, you need to. Walking around Coles I noticed a problem. I.Couldn’t.Find.The.Damn.Ingredients. Navigating through a maze of Coles, and being…
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AI-Driven Robotics is here to stay.
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2 min read
AI is moving at an incredible pace, its sometimes hard to fathom its impact on not just technology, but everyday consumer lives as a whole. 2 years ago, myself and my Fiancé made a trip over to Korea. Due to her keen hobby of window shopping, we toured around all the different shopping centres that…
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How I got started?
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1 min read
I’ve never run a business. I’ve always been an employee of a company, scraping through my days trying to make ends meet. I think I was one of the most fortunate people, having a stable job with one of the most established technology companies in the world. I performed well, and continuously worked on how…
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Introduction: Why I started Automation Consulting? Why do I care about Gen AI Customer Experiences?
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5 min read
Starting my career in multinational organisations such as Oracle & Salesforce, having worked within Cloud Infrastructure, Integration, Data, Automation, & Analytics, today I run a Gen AI Customer Experience implementation firm based out of Sydney, Australia. Here is my story. I was born and raised in Melbourne, Australia, and lived in a small neighbourhood in…